Privacy Policy

Effective date: 1 January 2026

1. Data Controller

The website elektrikisadazi.lv is operated by an individual electrical services provider based in Ādaži, Latvia. For data-related enquiries, contact us via the form on the website.

2. What Data We Collect

When you submit a booking request through our website form, we collect the following personal data:

  • Name
  • Phone number
  • Service area (locality)
  • Urgency preference
  • Optional description of the electrical issue

We do not collect data through cookies beyond those required for the website to function (see our Cookie Policy).

3. Purpose and Legal Basis

We process your personal data solely to respond to your service request and arrange an electrician visit. The legal basis for processing is your consent, given when you submit the form (Article 6(1)(a) GDPR), and the performance of a contract or pre-contractual steps at your request (Article 6(1)(b) GDPR).

4. How We Use Your Data

Your contact details are used exclusively to:

  • Contact you within 5 minutes of your form submission
  • Arrange and confirm a service visit
  • Follow up regarding the completed work if necessary

We do not use your data for marketing purposes, and we do not sell or share your data with third parties, except as required by law.

5. Data Retention

We retain your personal data for the duration necessary to fulfil the service request and for up to 12 months thereafter (corresponding to the guarantee period). After this period, your data is deleted.

6. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Lodge a complaint with the Latvian Data State Inspectorate (dvi.gov.lv)

To exercise any of these rights, contact us via the form on our website.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. Form submissions are transmitted via encrypted HTTPS connections.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always available at this URL. Significant changes will be noted by updating the effective date above.